What should I do if my roller door gets stuck?

If your roller door gets stuck:

1. Check to see if anything is obstructing its movement.

2. If nothing is blocking it, you can try manually opening and closing the door to see if that helps. It's important not to force the roller door open or close as this can cause damage to the mechanism.

3. If the roller door still won't move, it is best to seek the assistance of a qualified technician.

For a complete guide on the operation and maintenance of your roller door, please refer to the Operation Manual on our website.

Please contact Scotty Doors on 0800 760 687 / 09 479 4779 or email us at office@scottydoors.com for further assistance.