Why is my roller door not locking properly?

The following are the reasons why your roller door is not locking properly:

1. Misalignment: If the roller door is not correctly aligned with the frame, it may not lock properly. You can try adjusting the position of the roller door.

2. Damaged lock: The lock itself may be damaged or broken, preventing it from engaging properly. In this case, you may need to replace the lock.

3. Obstructions: There may be an obstruction in the frame or the door that is preventing it from locking correctly. Check for any debris or foreign objects that may be blocking the locking mechanism.

4. Loose components: If any of the components of the locking mechanism are loose or worn, it can prevent the roller door from locking properly. Check for any loose screws, bolts or other hardware and tighten or replace them as necessary.

If you are unable to troubleshoot the problem or are unsure of how to fix it, it may be best to seek the help of a professional to avoid further damage or injury.

For a complete guide on the operation and maintenance of your roller door, please refer to the Operation Manual on our website.

Please contact Scotty Doors on 0800 760 687 / 09 479 4779 or email us at office@scottydoors.com for further assistance.